Cancellation Policy
We understand that situations change, and you may need to cancel your enrollment in an EU Language course. Here’s our cancellation policy to ensure a smooth process for both parties.
Cancellation Periods:
- Full Refund: You are eligible for a full refund if you cancel your enrollment within 7 days of registering for a course (excluding weekends and holidays).
- No Refund: Unfortunately, we cannot offer refunds for cancellations made within 7 days of the course start date or after the course begins.
How to Cancel:
To cancel your enrollment, please notify us in writing by sending an email to eulanguagehelp@gmail.com with the subject line “Cancellation of Enrollment – [Your Name]”. You will receive a confirmation email once your cancellation is processed.
Refunds:
- Refunds will be processed within 5-7 business days of receiving your cancellation request.
- Refunds will be issued using the original payment method used at the time of enrollment.
Additional Information:
- This cancellation policy applies to all EU Language online courses.
- In exceptional circumstances, EU Language may offer exceptions to this cancellation policy at its sole discretion.
Please Note:
- We encourage you to carefully review the course description and schedule before enrolling.
- We recommend you consider unforeseen circumstances when making your enrollment decision.
If you have any questions regarding our cancellation policy, please don’t hesitate to contact us at eulanguagehelp@gmail.com or +91 8882768325.